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HOCKEY'S COURT OF PUBLIC OPINION NEEDS BETTER OFFICIALS Accountability matters, but so do evidence, consistency, and the opportunity for redemption.

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Hockey has always been a game of accountability. Players are expected to answer for their mistakes, coaches are judged by their decisions, and organizations are responsible for the people who represent them.
But there is a difference between accountability and the rush to judgment.
Increasingly, hockey finds itself dealing with controversies in which public pressure builds before all the facts are known. Social media delivers an immediate verdict, commentators demand consequences, and organizations find themselves under pressure to demonstrate that they are doing something.
Sometimes swift action is necessary. Protecting players and addressing credible safety concerns cannot wait for a public relations strategy. But when consequences are imposed before the relevant facts have been established, the response can create a second injustice without necessarily correcting the first.
Three issues illustrate why hockey needs to reconsider how it handles controversy: the leadership discussions among hockey stakeholders in Florida last year, the ongoing questions surrounding the Arizona State University hockey workout, and the Mitchell Miller case.
They are different situations, with different circumstances and different consequences. The common thread is the need for consistent standards, sound judgment, and a willingness to distinguish what is known from what is assumed.

REDEMPTION CANNOT BE JUST A TALKING POINT

In 2025, leaders from several major North American hockey organizations gathered in Florida to discuss issues affecting the game, including the difficult questions surrounding player conduct, discipline, and opportunities for redemption.
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Those conversations raised an important question: Does hockey genuinely believe people can learn from their mistakes, or does redemption only apply when it is convenient?
If the game believes young people can change, that principle must be reflected in how organizations evaluate individual cases. If it believes certain conduct disqualifies someone from future opportunities, the standards should be clear enough that players, families, teams, and the public understand where the boundaries lie.
Neither position requires hockey to excuse misconduct.
There are actions that demand serious consequences. There are situations in which the welfare of victims must take precedence over a player's ambitions. And there are cases in which an organization may reasonably decide that an individual cannot represent it.
But there should be a process for reaching those decisions.
What happened? What evidence supports the findings? How old was the person involved? Was the conduct isolated or part of a pattern? What consequences have already been imposed? Has there been meaningful accountability, and what evidence exists of subsequent behavior?
These questions do not eliminate responsibility. They help establish what responsibility should look like.
A system that claims to value redemption must be prepared to explain what redemption requires. Otherwise, the concept becomes little more than a slogan.

THE ASU SITUATION: SERIOUS QUESTIONS REQUIRE SERIOUS INVESTIGATION

The situation involving Arizona State University hockey player Matthew Mayich is devastating. No hockey family should have to face the possibility that a young athlete's life and future have been permanently altered by a team activity.
Mayich collapsed during an outdoor workout on August 20, 2026, and subsequently suffered catastrophic brain injuries. The consequences for him and his family are immeasurable.
There must be a thorough examination of what happened, including the planning of the workout, the qualifications and responsibilities of those conducting it, the role of the coaching staff, the medical response, and whether appropriate safety protocols were followed.
The university's September review found that the hockey staff had requested permission for an outside consultant to speak to the team but had not submitted a training-activity plan for review by university strength and conditioning personnel. The review did not assign blame and called for further examination of outdoor training practices. 
Subsequently, seven ASU players submitted a letter challenging aspects of the university's account. Their claims included disagreements about the workout's duration, the availability of water, the conditions on the field, and the nature of the activity. Those accounts make an independent, evidence-based investigation even more important.
There is a great deal at stake here. The facts need to be established, discrepancies need to be investigated, and anyone found responsible for misconduct or failures in their duties must be held accountable.
But that is precisely why conclusions should not precede the investigation.
Calls to place the coaching staff on administrative leave deserve consideration, as do the concerns raised by players and the family. Temporary administrative leave can sometimes be an appropriate precaution while an investigation proceeds. It is not, however, the same thing as establishing guilt.
The question is not whether the situation deserves scrutiny. It unquestionably does. The question is whether the evidence supports the particular conclusions and consequences being demanded.

OUTDOOR CONDITIONING IS NOT NEW TO HOCKEY

Anyone who has spent decades around competitive hockey understands that off-ice conditioning is hardly a new concept.
For generations, teams have incorporated running, calisthenics, hill work, and other forms of physical conditioning into their training. Athletes have trained in mountains, deserts, cold weather, and hot climates. Football programs at the high school and college levels have also used demanding outdoor conditioning as part of their preparation.
That history is relevant, but it does not settle the ASU case.
There is a critical distinction between recognizing that outdoor conditioning is an established training practice and determining whether a particular workout was appropriately designed, supervised, and conducted under the conditions present that day.
A practice can be traditional and still be conducted improperly. Conversely, an adverse medical event does not, by itself, establish that every person involved acted negligently.
Heat, humidity, intensity, hydration, acclimatization, individual medical circumstances, supervision, and the response to warning signs all matter. The actual circumstances must be examined rather than inferred from the fact that a player collapsed.
A young athlete suffering a catastrophic medical event is never something to dismiss or minimize. Nor should anyone use the existence of similar training practices elsewhere as a blanket defense of what occurred at ASU.
The proper response is to establish the facts, identify any failures, and determine what changes are necessary to prevent another tragedy.
My concern is with declaring individuals responsible before that process has run its course. Protecting athletes and conducting a fair investigation are not competing objectives. Both are essential.

THE MITCHELL MILLER CASE AND THE QUESTION OF CONSISTENCY

The Mitchell Miller case presents a different challenge. It is not primarily about an unresolved training accident. It concerns serious misconduct committed when Miller was in middle and junior high school, the consequences that followed, and whether an individual should have an opportunity to rebuild a future after such conduct.
Miller was involved in racial bullying of Isaiah Meyer-Crothers, a Black classmate with developmental disabilities. The incident resulted in juvenile court consequences. The Arizona Coyotes subsequently relinquished their draft rights to Miller in 2020. In November 2022, the Boston Bruins signed him to an entry-level contract and then rescinded the offer two days later following significant backlash and the emergence of additional information.
These facts should not be softened. The harm to the victim matters, and the consequences of racial bullying should never be trivialized as ordinary teenage misbehavior.
But a difficult question remains: What should accountability look like years after misconduct, particularly when the individual was a minor at the time?
Should a person who has committed a serious wrong be permanently excluded from an entire profession? Under what circumstances, if any, should rehabilitation and subsequent conduct matter? What evidence should an organization require before deciding that an individual has earned another opportunity?
Those questions deserve thoughtful answers, not automatic ones.
The case also raises a question about consistency in hockey's disciplinary culture. Would the public reaction, organizational response, and professional consequences have been the same if the racial identities of the individuals involved had been reversed?
I cannot establish what would have happened in that hypothetical. But I believe the question deserves to be asked, and the answer should be evaluated against consistent principles rather than assumptions about how people might react.
If the same conduct produces different standards of judgment because of the identities of the people involved, that is a serious problem. If the standards are the same, hockey should be able to explain them clearly and apply them consistently.
Fairness does not mean ignoring racism. It means confronting racism while applying a defensible process to questions of discipline, rehabilitation, and future eligibility.
Nor does an opportunity to return to professional hockey erase what happened to a victim. A person's capacity for change and a victim's experience can both be acknowledged without diminishing either.
Hockey needs to be capable of holding two thoughts at once: serious misconduct requires meaningful accountability, and the possibility of rehabilitation should not be dismissed without examining the circumstances.

WHY DOES THE STANDARD CHANGE FROM CASE TO CASE?

This is where the broader problem becomes apparent.
Hockey has no shortage of rules governing conduct, player eligibility, discipline, and organizational responsibility. What remains difficult is ensuring that those rules are applied consistently when a controversy attracts intense public attention.
Consider the pressures facing a team executive. A decision becomes public, social media erupts, sponsors and supporters begin asking questions, and the organization must decide how to respond. Waiting for more information can be portrayed as indifference. Acting immediately can be portrayed as proof that the organization has accepted responsibility.
Neither reaction necessarily tells us whether the underlying decision is correct.
The same problem arises when leagues respond differently to comparable conduct, when some individuals receive opportunities for rehabilitation while others do not, or when organizations appear more concerned about public perception than about following a clear process.
The solution is not to ignore public concerns. Public scrutiny can expose genuine failures and encourage organizations to address issues they might otherwise overlook.
The solution is to ensure that public pressure does not replace evidence, established standards, and sound judgment.
There should be clear expectations for investigating allegations, protecting those who raise concerns, communicating what is known, and distinguishing temporary protective measures from final disciplinary findings.
There should also be a willingness to correct the record when new evidence changes the picture.
That is not weakness. It is responsible leadership.

ACCOUNTABILITY MUST WORK IN BOTH DIRECTIONS

Players are not the only people who should be held accountable. Coaches, executives, league officials, and governing bodies have responsibilities of their own.
When an organization makes a decision based on incomplete information, it should be willing to acknowledge that limitation. When it fails to protect an athlete, it must investigate why. When it imposes a sanction, it should be able to explain the principles supporting that decision.
And when the facts do not support an initial public accusation, there should be room to say so.
This is particularly important in hockey, where decisions can affect a young person's education, career prospects, reputation, and ability to continue playing the sport.
None of that means athletes should be shielded from the consequences of their actions. It means consequences should follow a defensible process rather than the volume of the public response.
There is a difference between being decisive and being premature.
The best leaders understand that distinction.

HOCKEY NEEDS TO STOP CONFUSING OUTRAGE WITH JUSTICE

The ASU situation demands a serious investigation into a catastrophic event. The Mitchell Miller case demands an honest conversation about misconduct, racial bullying, accountability, and the possibility of rehabilitation. The discussions among hockey stakeholders in Florida last year raised the broader question of whether the sport is prepared to apply its principles consistently.
These are not interchangeable cases, and they should not be treated as though they are. Each requires its own facts, its own standards, and an appropriate response.
What connects them is the responsibility of hockey's leadership to make decisions that can withstand scrutiny after the headlines fade.
A player who commits serious misconduct should not expect his hockey ability to excuse it. A coach should not be condemned merely because a medical emergency occurred under his team's supervision. An organization should not be expected to ignore credible safety concerns while an investigation proceeds.
In every case, the facts matter.
Hockey should protect its players, take allegations seriously, support victims, demand accountability, and recognize that people can sometimes learn and change. Those principles are compatible. They do not require the sport to choose between compassion and responsibility.
The court of public opinion will always exist. Fans will express anger, parents will demand answers, and commentators will draw conclusions.
But the people making decisions that affect lives have a greater responsibility than simply reflecting the mood of the moment.
Accountability without evidence becomes accusation. Discipline without consistent standards becomes arbitrary. And redemption without a fair process becomes an empty promise.
Hockey deserves better than that. So do the players, coaches, families, and victims whose lives are affected by the decisions made in its name.
Navigating junior hockey can be complicated. Victorious Hockey Company helps families make informed decisions about their player's hockey future, from junior hockey through college and beyond. To learn more or schedule a conversation with Stephen Heisler, book a call with us today